Tier 1 intervention provides practical, emotional and advocacy-based support for young people experiencing emerging or low-level difficulties that can be addressed through short-term intervention.

Young people can access:

• One-to-one emotional wellbeing support.

• Advice and guidance.

• Advocacy and representation.

• Signposting to community and specialist services.

• Support to access education, health and social care services.

• Goal-setting and action planning.

• Emotional wellbeing resources and self-help tools.

• Safety planning where appropriate.

• Parent/carer liaison where consent is provided.

Tier 2 support provides structured, goal-focused mentoring interventions for young people experiencing more complex emotional, social or behavioural challenges that require ongoing support.

Young people can access:

• One-to-one mentoring sessions.

• Individual support planning.

• Goal setting and review.

• Emotional wellbeing support.

• Confidence and self-esteem development.

• Emotional regulation strategies.

• Coping skills development.

• Education, employment and training support.

• Community engagement opportunities.

• Advocacy and coordination with professionals where required.

Tier 3 support provides professional therapeutic support for young people experiencing significant emotional distress, mental health difficulties or complex life experiences impacting their wellbeing.

Young people can access:

• One-to-one counselling.

• Person-centred therapeutic support.

• Exploration of thoughts, feelings and experiences.

• Emotional processing and reflection.

• Development of coping strategies.

• Trauma-informed interventions.

• Therapeutic goal setting and review.

• Risk assessment and safety planning where required.